RoboGuard Online Terms & Conditions

  • Quotations are given on request and are valid for 30 days.

  • Installations can be arranged for local clients if required, Johannesburg/Pretoria only. Other areas can be arranged with our installers if one is available in your area. Installation fees will apply.

  • Full Payment is required on all orders before installation or delivery.

  • Travel & expenses are usually not charged for in most cases, with some these will either be claimed from the client or covered as per agreement.

  • Standard delivery 24/48 Hours (depending on your area) is free of charge anywhere in South Africa, if you require next day delivery (or Saturday) surcharges may apply, if outside RSA additional fees will be agreed prior to delivery.

  • Overseas orders will be quoted for and sent with our insured international freight company. You will be required to pay any local charges, i.e. VAT if applicable etc.
  • Under special circumstances (if you are unhappy for any reason) you may be legible for a refund. Refunds will incur a 20% handling fee (along with any other fees), installation unfortunatley is not refundable. You wil be responsible for any courier fees to return. On receipt of the equipment please allow 14 days for your refund to reflect.

 

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